COUNTRY COMFORT SPA & AESTHETICS is committed to protecting your personal information in accordance with the Personal Information Protection and Electronics Documents Act (PIPEDA) and applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.

INFORMATION WE COLLECT We may collect the following personal information:

• Full Name

• Phone Number

• Email Address

• Billing Information

• Appointment History

• Health information relevant to spa services (e.g., allergies, medications, pregnancy, skin conditions)

• Website usage data (cookies, IP address, analytics data)

We only collect information necessary to provide safe and effective services.

HOW WE USE YOUR INFORMATION Your personal information may be used to:

• Book and manage appointments

• Process payments

• Send appointment confirmations and reminders

• Communicate promotions or updates (only if you have opted in)

• Ensure safe treatments planning

• Comply with legal and regulatory requirements

CONSENT By providing your personal information, booking an appointment, or using our website, you consent to the collection, use, and disclosure of your information as outlined in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

PROTECTION OF YOUR INFORMATION We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, theft, misuse, and unauthorized access.

SHARING INFORMATION We do not sell or rent your personal information. We may share information with:

• Payment processors

• Booking software providers

• Email marketing platforms

• Legal authorities if required by law

All third- party providers are expected to maintain appropriate privacy safegaurds.

ACCESS & CORRECTION You have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Withdraw consent for marketing communications

RETENTION OF INFORMATION We retain personal information only as long as necessary to fulfill service, legal, and tax obligations under Ontario and Canadian law.

CHANGES TO THIS POLICY We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Updated: March 2026